Reviews and references
We would rather show you nothing here than something we wrote ourselves. So until there are real reviews to put on this page, here is what you can check instead — and what happens if we get your job wrong.
None yet, and here is the honest reason
Coyote Hill is young and nobody has been asked until now. That is the whole story — there is no filtered feed here and nothing is being held back.
When customers do write them, these are the rules, and they will not change once the reviews start being flattering:
- Posted in the writer's own words. If we shorten one to fit, the card says so.
- Posted only with the writer's permission, shown the way they asked to be shown.
- Never paid for, never discounted for, never traded for a free service call.
- If one says we got something wrong, it stays up, with what we did about it underneath.
What to check instead
A review is somebody else's opinion about somebody else's building. These are four things you can put your hands on before you sign anything, and you can ask for all of them in one email.
Our certificate of insurance
Ask and we send it, with your business named as certificate holder if your contract requires that. It comes from the carrier, not from us — that is the point of it.
References you call yourself
Ask for references and we go back to those customers and ask whether they are willing to take your call. We do not hand out somebody's phone number without asking them first, which is the same courtesy you would want. When they say yes, we step out of the way — ask them what went wrong on their job and how it got handled. That is the question worth the phone call.
A free site walk, before any money
We walk your building and write an itemized proposal before you have paid anything. You find out how we work, what we notice that the last contractor did not, and whether we are willing to tell you to spend less. It costs you an hour.
What you get handed at the end
Ask now what the close-out package looks like: as-builts, labeled ports, certified test results for every drop, credentials, warranties, and training for whoever has to live with it. A contractor who cannot describe that before the job will not produce it after.
What happens if we get it wrong
Everyone asks to be judged on their good days. One person does every job here — walks the site, writes the proposal, pulls the cable, programs the system, answers the phone afterward. That means there is nobody to hand your problem to, and nobody to blame.
You call the person who did the work
(641) 275-7210 reaches Jarrett — the same man who walked your building. No queue, no first-line script, no explaining your site to a stranger. He already knows where the rack is.
If the workmanship is ours, the fix is ours
A drop that will not certify, a camera aimed at a wall, a door that behaves differently than we said it would: we come back and correct our own work.
If a part fails, we handle the claim
Hardware carries the manufacturer's own warranty. We file against it for you instead of handing you a support number, and what the labor costs on a warranty return is written on your proposal before you sign it.
Tell us how it actually went
You are the reason this page will not stay empty. It takes two minutes and it does not have to be flattering — the reviews other businesses believe are the ones that mention what went sideways.
Write a review
Nothing goes on this page unless you tick the box that says we may put it there, and Jarrett reads it before anything does.
Anything on this page is here because the person who wrote it said we could put it here, and it comes down when they change their mind — email us and it is off the site within five business days, usually the same day, no reason needed.
Still deciding?
Ask for the certificate. Ask for references and call them. Have us walk the building. All three are free, and none of them commits you to anything.