Coyote Hill Managed IT Services in Central Iowa
Proactive monitoring, a real person on the phone, and security that is set up properly — scoped to your business.
Capabilities
Stop paying for IT only when it breaks. Our managed service plans keep your systems patched, monitored, backed up, and secure — before problems cost you a day of business.
Helpdesk & Support
You call the person who set your systems up, not a queue. Response targets go in your agreement, and on-site visits are part of the plan when hands-on help is the answer.
Monitoring & Maintenance
Monitoring of servers, workstations, and network gear; patching and updates handled after hours.
Cybersecurity
Endpoint protection, email filtering and multi-factor authentication set up properly and kept that way. If you want awareness training or dark-web monitoring on top, we will price them with you rather than fold them in quietly.
Backup & Disaster Recovery
Automated backups, local and cloud, tested by restoring them rather than by trusting a green tick. How fast you need to be back up is a conversation before we design it, not a number we invent.
Cloud & Microsoft 365
Migration, licensing, and management of Microsoft 365, Azure, and line-of-business apps.
Network Management
UniFi firewalls, switches, Wi-Fi, and VPNs — configured, monitored, patched, and documented. VLAN segmentation, QoS for voice, and ISP/vendor management handled for you.
vCIO & IT Strategy
A scheduled sit-down about what is ageing, what is coming and what it will cost, so the budget is not a surprise. How often is set in your agreement.
Done right the first time
- Priced from what you actually run, and written down before you sign
- Problems caught and fixed before you notice them
- Security set up properly at the start, not sold back to you later
- Documented environment: passwords, licenses, warranties, diagrams
- One number to call for anything with a plug or a login
Talk to an expert
Every project starts with a conversation. We'll walk your site, understand your goals, and deliver a clear, itemized proposal — no surprises.
Schedule a site walk →What drives the price of managed IT
Every proposal is itemized, so you can see what each of these costs and what you can cut. Here is what moves the number.
Users and devices
Plans are a flat monthly rate for the site, sized by how many devices you run, so the bill does not climb with how many times something breaks.
Servers and cloud
On-premise servers need more monitoring, patching, and backup than a fully cloud-based Microsoft 365 environment.
Security and compliance
Businesses with HIPAA, cyber-insurance, or client-contract requirements need a deeper security stack and documentation.
Backup volume
How much data you keep, how often it is backed up, and how quickly you need it restored.
On-site needs
Remote support is included. Scheduled on-site visits and hardware projects are quoted based on frequency and scope.
Common questions
How does managed IT pricing work?
We walk your site, count what you actually run and write you an itemized proposal before you have paid anything — the same way we quote everything else. Ongoing support is quoted from what is in front of us rather than from a package, and projects such as a new server or an office move are quoted separately, in writing, before any work starts.
What is included and what costs extra?
Your agreement lists it line by line before you sign, and what is in it depends on what you run — that is what the site walk is for. Hardware, software licenses and project work are always quoted separately. Nothing gets invoiced that is not on the agreement.
Are we too small for managed IT?
No. A small business with no IT person is exactly who gets the most out of somebody watching the systems. We scope it to what you have.
We already have an IT person. Can you work with them?
Yes. Co-managed plans give your in-house person the tools, monitoring, and backup they do not have time to run, and an escalation point when they need one.
How fast do you respond?
Response targets are written into your agreement and prioritized by impact. A down office comes before a printer question, and you can always call rather than open a ticket.
Do you handle our network and phones too?
Yes. Because we also install cabling, Wi-Fi, cameras, and phone systems, one call covers anything with a plug or a login.
Ready to start your project?
Tell us what you're building — we'll respond within one business day.